Running a pet-care business involves more than playtime, enrichment, feeding, and grooming. To operate efficiently and profitably, owners and managers should be regularly looking at performance, customer trends, and daily operations. This means adopting the right system to capture these numbers and turn them into insights you can use to make adjustments at the right time.
From daily arrivals to long-term revenue tracking, reporting tools are an essential part of pet-care business operations. They help you make data-driven decisions that improve care, increase efficiency, and boost revenue.
Below, we’ll walk through the most valuable pet-care business reports you can generate in Revelation Pets, how often to run them, and how to act on the insights.
Recommended Frequency: Daily
Why It Matters: The arrivals and departures report gives a real-time view of which pets are checking in, checking out, or staying overnight. This visibility helps you plan staff schedules, prepare rooms, and stay one step ahead when communicating with pet parents.
Action Step: Review this report at the start and end of each day to anticipate busy times and identify patterns in check-in traffic. Use those insights to adjust staffing and reduce wait times.
Recommended Frequency: Weekly or Monthly
Why It Matters: Occupancy reports indicate the level of occupancy in your facility on specific days, weeks, or months. They reveal seasonal patterns, help you manage capacity, and guide pricing decisions.
Action Step: Review occupancy trends regularly. If weekends or holidays book up quickly, consider implementing peak pricing or early-bird promotions for quieter days.
Recommended Frequency: Weekly
Why It Matters: The bookings report tracks appointments, cancellations, and service types, providing insight into overall activity and customer demand.
Action Step: Monitor bookings to identify slow periods. If midweek appointments lag, create targeted promotions or email campaigns to fill the gaps.
Recommended Frequency: Weekly or Monthly
Why It Matters: Payments reports help maintain healthy cash flow by tracking completed and outstanding transactions. They’re essential for accurate accounting and financial planning.
Action Step: Use this report to follow up on unpaid balances and ensure all invoices are reconciled. Over time, you can identify trends in customer payment preferences and streamline your billing process.
Recommended Frequency: Monthly or Quarterly
Why It Matters: This report breaks down revenue by service type—daycare, boarding, grooming, or training—so you can see which offerings generate the most income.
Action Step: Focus on your best-performing services and consider bundling or upselling related offerings. For underperforming categories, experiment with pricing or new promotions to attract interest.
Recommended Frequency: Daily
Why It Matters: Feedings reports help staff stay organized and ensure each pet’s dietary needs are met correctly and on time. They’re vital for maintaining pet health and customer trust.
Action Step: Review this report each morning to prepare meals and double-check any dietary restrictions. Confirm that all feeding instructions are current and clearly communicated to the team.
Recommended Frequency: Weekly
Why It Matters: Safety and compliance are non-negotiable in pet care. A vaccinations report helps you confirm that every pet’s records are current, protecting your facility, staff, and customers.
Action Step: Review vaccination records weekly to flag upcoming expirations. Send reminders to clients in advance to prevent last-minute cancellations or policy violations.
Running reports is just the first step. Using the insights to make informed decisions is what truly drives improvement. Here’s how to get the most out of your Revelation Pets reports:
Spot trends early: Identify busy seasons, customer preferences, or recurring operational challenges.
Optimize staffing: Use occupancy and booking trends to align staff schedules with demand.
Enhance communication: Leverage feeding, vaccination, and birthday data to personalize interactions and show attention to detail.
Track long-term growth: Compare month-over-month and year-over-year reports to measure performance, customer retention, and revenue growth.
Your business data tells a story — and Revelation Pets makes it easy to read. By running these reports consistently and acting on the insights, you can streamline operations, deliver better care, and make smarter business decisions.
Ready to see how Revelation Pets can help your business thrive? Start your free trial or log in to start making the most of your data.