This July, Clippin House Pet Resort & Salon in Staunton, Illinois, is celebrating an exciting milestone: 14 years of dedicated pet care and continuous growth. What began as a modest grooming and boarding facility has evolved into a full-service pet resort, complete with multiple services—all thanks to the vision and determination of owner and groomer Jennifer Pratte.
“I opened my business in 2014 with four kennels and quickly grew to 16 in a year's time," Jennifer said. "In 2018 we bought a commercial building which has led us to the almost 30 kennels, daycare, and grooming.”
Today, Clippin House is more than a pet-care business—it’s a trusted local institution. With 10 to 12 employees and a loyal client base, Jennifer and her team are known for going the extra mile to make pets feel right at home. From climate-controlled rooms with Kuranda beds to outdoor playtime and personalized attention, every detail is designed with pets’ comfort and safety in mind.
Running a growing pet-care business takes more than passion—it takes the right systems behind the scenes. For Jennifer, choosing Revelation Pets as her software partner has made a meaningful impact on both operations and customer satisfaction.
“The ease for the clients — very user-friendly," she said. "We have never really had a problem.”
From day one, Revelation Pets has been designed with simplicity and reliability at its core, which is something Jennifer immediately recognized and valued. As Clippin House expanded its services and customer base, the software continued to support that growth without adding complexity.
One feature that’s become a key part of managing daily operations is reporting. With powerful but easy-to-use reporting features, Revelation Pets enables Clippin House to stay organized and proactive, whether tracking bookings, payments, occupancy, or vaccinations. These insights help Jennifer and her staff make informed decisions while saving time on administrative tasks.
Clippin House offers a variety of services, including:
Boarding for dogs, cats, and rabbits with spacious, private rooms and all the comforts of home—except food, which owners are asked to bring to avoid upset tummies.
Day Camp for pets who need exercise and companionship during the workday, offered Monday through Friday from 6:30 a.m. to 6:30 p.m.
Grooming services Tuesday through Friday, providing full-service care from bath and cut to nail trimming and ear cleaning.
To support these services, Jennifer uses several Revelation Pets features that enhance the client experience:
Customer Portal: Clients can check availability, schedule appointments, upload vaccination records, and pay invoices—all at their convenience.
Client and Pet Profiles: Detailed, color-coded profiles help staff provide individualized care and keep track of notes, feeding instructions, and even credits.
Dashboard: A real-time overview of daily bookings, arrivals, and departures helps the Clippin House team manage their schedule, while built-in tools make it easy to print boarding cards or send photo updates to clients.
As Clippin House celebrates 14 years of growth, it’s clear that the foundation of its success is a deep love for animals and a commitment to evolving with their needs. With support from tools that support both pet parents and staff, Jennifer has been able to scale her business while maintaining the personal touches that make her facility special.
From the warm welcome pets receive at drop-off to the seamless online experience clients enjoy behind the scenes, Clippin House is proof that when passion meets the right technology, great things happen.
Ready to see how Revelation Pets can support your pet-care business? Start your free 14-day trial today and discover how easy it can be to streamline your operations, delight your clients, and grow with confidence.