With many pet parents on holiday or prepping their pooches for incoming heat waves, summer tends to be a busy time of year for the pet-care industry. From back-to-back grooming appointments to extended boarding stays, temperatures aren’t the only thing that ramps up. But with the right strategies (and software), you can keep things running smoothly and give every pet and pet parent a five-star experience.
Whether you’re managing a dog daycare, a cattery, or a pet boarding facility, these five tips will help you streamline your operations, boost revenue, and breathe a little easier this summer.
1. Start the Summer With a Special
Who doesn’t love a good deal? Try offering seasonal savings for your pet parents. For example:
- Daycare credit packs that help pet parents save on daycare bookings
- Loyalty punch cards that reward frequent daycare visits
By using your pet-care software to track discounts and packages, you’ll keep customers engaged—and keep your revenue growing.
2. Book Smarter With Online Scheduling
Let’s face it—answering phones all day isn’t why you started your business. Plus, handling clippers, a fussy pup, a smartphone, and a pen and paper is a juggling act even the most talented groomer doesn’t want to perform daily.
With Revelation Pets’ intuitive online booking software, pet parents can schedule services 24/7, select add-ons, and even upload vaccination records ahead of time.
Bonus: You’ll reduce no-shows and late-night texts while freeing your team to focus on their furry clients. Paper calendars and hours of admin work? That’s so last summer!
3. Bolster Your Pack With Seasonal Staff
When your lobby feels more like a tornado, it’s time to bring in reinforcements. More pets mean more hands on deck. Hiring part-time or seasonal help can ease the load, improve service, and ensure you’ve always got backup—whether you need help with check-ins or scooping the occasional surprise…
Train your team use your kennel software for tasks like:
- Checking in guests
- Managing feeding schedules
- Updating pet profiles and notes
A well-supported team means better care for pets and people alike.
Pro Tip: Cross-train team members to cover multiple roles. It’s a lifesaver when things get hectic.
4. Extend Your Hours, Not Your Stress
If you’re turning clients away due to capacity, consider offering extended hours or weekend slots. While added hours may seem like more work, that extra availability can actually help your team avoid burnout by spreading demand across the week.
Early drop-offs, evening pick-ups, and weekend availability can help you serve more customers without compromising quality. This keeps your growing business competitive!
Use your pet-care scheduling software to easily adjust hours, manage staff shifts, and avoid double-booking.
5. Tidy Up for a Tail-Wagging First Impression
Summer is the perfect time for a mini facility refresh. A sparkling clean lobby, fresh signage, or a few potted pet-safe plants can work wonders for your space and your guests’ first impressions.
A clean, organized space reassures pet parents that their fur babies are in good hands. Use this season to:
- Open the windows and deep-clean common areas
- Repaint walls or add cheerful signage
- Refresh pet play zones or grooming areas
Don’t wait until your schedule starts filling up to start your makeover—block off time in your facility’s calendar, if needed, for any necessary improvements before your furry or feathered friends start filling the space!
Make This Summer a Walk in the Park
Managing a pet-care business during peak season doesn’t have to be overwhelming. With the right systems, team, and support, you can turn chaos into calm and keep tails wagging all summer long.
Revelation Pets’ user-friendly pet-care software is designed for small but mighty businesses like yours. Whether you’re looking for dog boarding software, grooming appointment tools, or kennel management features, we’ve got your back (and your backend).
Ready to Simplify Your Summer?
Start your free trial today and get ready for your smoothest summer yet!