For nearly two decades, Fernando Pires Silva has embarked on a remarkable journey with his business, Recreio Canino. This venture began in Portugal in 2004, initially focusing solely on pet-sitting services. However, as time passed and inspiration from the United States and Latin America took hold, Fernando shifted his focus towards dog daycare, becoming the pioneer of this concept in Portugal in 2012.
Between 2012 and 2014, he found himself juggling both dog daycare and pet sitting, often working tirelessly for around 14 hours each day. In 2015, he expanded his business to include a dog hotel, starting with a single hotel box. Today, Recreio Canino boasts a Dog Day Care Center and a dog hotel with 22 boxes, all personally designed and manufactured by Fernando and his dedicated team. His journey has led to a staff of four and a fleet of three vans for animal pick-up and delivery.
The expansion and success of Recreio Canino would not have been possible without adapting to modern tools and technologies. That's where Revelation Pets came into the picture. In Fernando's own words, "There is a lot to say about Revelation Pets positively, but the main reason why I use it and am completely loyal is the fact that it is an extremely complete program, which has removed bureaucracy from my previous work method and, above all, helps me control customers' current accounts very quickly."
One of Fernando's favorite features of Revelation Pets is the calendar, which allows him to seamlessly view and organize hotel availability, as well as the home page for hotel check-in and check-out and dog daycare schedule. He praises the program for its user-friendliness and completeness, stating, "I tried several programs before Revelation Pets and this one is the most user-friendly and complete. I like almost everything."
Revelation Pets has not only streamlined Fernando's business operations but has also significantly reduced billing errors, ensuring a well-structured and organized company image for clients. He reflects on how Revelation Pets has lightened his load, stating, "Although my business is small and family-owned, the image it gives to the client is of a well-structured and organized company."
The feature that stands out for Fernando is the integration with Stripe, which has streamlined payment processing and allows him to efficiently manage outstanding payments. He shares, "I use all of the system's resources, but the integrations especially with Stripe, is one of the things I value the most. The outstanding payments feature may be the one I use the most at the end of the month to send bills to customers."
In conclusion, Fernando Pires Silva's journey with Recreio Canino has been marked by dedication, innovation, and a commitment to providing exceptional pet care services. Revelation Pets has played a pivotal role in his success story, helping him manage his expanding business efficiently and maintain a high level of customer satisfaction. As Recreio Canino continues to grow and thrive, Revelation Pets remains a trusted partner on this remarkable journey.
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