Fingland Pet Hotel Reclaims Their Time and Passion with Revelation Pets

Nestled in the serene countryside of Cumbria, UK, Fingland Pet Hotel is more than just a dog and cat boarding facility—it's a labor of love run by husband-and-wife duo Anne and Ian Morton-Woods.

Since purchasing the business in 2018, the couple has transformed it from a traditional kennel into a warm, trusted haven for pets, building an unrivaled reputation for care along the way.

Before they became pet-care pros, Anne and Ian worked in education, but their hearts were always set on animals. “We have always wanted to own a pet boarding business,” they shared. So when the opportunity arose to take over a facility that originally opened back in the 1970s (under a different name), they leapt at the chance. They rebranded it to Fingland Pet Hotel and set out to redefine how pet care should be done—intentionally, personally, and joyfully.

Their favorite part of the job? “Being with the pets and getting to know them and what makes them happy,” Anne says. But as the business grew, their time with the animals began to dwindle. “We were spending so much time booking customers and dealing with emails… we just had to do something better than the paper-based system we had at the time.” That’s when they discovered Revelation Pets.

After extensive research, the Morton-Woods chose Revelation Pets to help modernize their bookings, and it’s made a world of difference. “The speed of booking and the calendar function is so good. The ability to drag and drop clients from one pen to another is fab,” Anne notes.

And it’s not just about convenience—it’s about confidence. Anne recalls one particularly tricky situation: “A client arrived with his dog totally unexpected, thinking he was booked in. He was convinced he had spoken to one of us and that we confirmed over the phone. At this point, we quietly showed him our booking process and the automatic email confirmation. He realized he hadn’t booked with us after all. Thanks, Revelation Pets—without the system, it would’ve been a case of he said, we said!”

Today, Anne and Ian run Fingland Pet Hotel with just one full-time staff member and more time to do what they love. “It has saved a substantial amount of time on admin. We are now able to spend so much more time with our clients' pets than we ever could before.”

For Anne and Ian, choosing Revelation Pets wasn’t just about software—it was about returning to the heart of why they started the business in the first place.