Tucked away in the picturesque village of Mortimer, Berkshire, Wheats Farm Boarding Kennels is a haven for dogs—and a heartfelt endeavor by Owner and Manager Sharon Wise. What began as a favor to friends turned into a flourishing family-run business.
“We started 15 years ago after friends wanted me to look after their dogs,” Sharon said. “The idea, ‘Why don’t you open a boarding kennel?’ was suggested, and we built our business around the needs of the dogs.”
With a mission built around catering to each pup, Wheats Farm prides itself on individualized, hands-on care.
Employing four part-time staff, Sharon ensures a high ratio of people to pups, creating a calm, attentive environment where even the most timid tails eventually wag with confidence.
“My favorite part is watching a nervous dog transform into a playful one,” she said. “Kennels can be a stressful place for the dogs, and they just don't understand at the beginning, but our regulars now drag their owners in through the door!”
The facility itself is a dream for dog lovers: 14 heated kennels with indoor-outdoor runs, ample grassy paddocks for playtime, and 24/7 attention thanks to Sharon living on-site. Dogs get a two-night trial to ease into their stay, and the trained team is always available to provide comfort and consistency.
To keep up with demand while maintaining her signature level of care, Sharon turned to Revelation Pets.
“Moving from a paper diary and booking system was quite worrying,” she said. “But Revelation Pets have been amazing—now I wouldn’t have it any other way.”
What made the switch so seamless? For Sharon, it’s all about the simplicity of the booking feature.
“If we have queries over bookings, I can look up records and keep track of everything,” she said.
The software’s intuitive dashboard gives her a clear view of each day’s operations, from arrivals and departures to appointments and occupancy. With just a click, she can check in dogs, print boarding cards, and communicate with pet parents.
Revelation Pets' reservation management tools were designed with kennel businesses like Wheats Farm in mind. Staff can create or modify bookings in seconds, manage waitlists, set flexible rates, and send automatic booking reminders.
The customer portal makes it easy for pet parents to upload vaccination records, make payments, and schedule or repeat reservations all from their phones.
“It keeps everything in order,” Sharon said. “And the backup if I have a problem is above excellent.”
From paper diaries to intuitive software, Sharon has made more time for the moments that matter most: hands-on care, wagging tails, and watching nervous pups blossom into confidant canines.
At Wheats Farm Boarding Kennels, it’s all about paws-on care. With Revelation Pets, bookings are finally as seamless as the service.
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