Looking to boost revenue and deliver a better experience for pet parents? Start with your add-ons.
Whether you run a dog daycare, grooming salon, or boarding facility, offering service add-ons—like enrichment activities, nail trims, or special treats—is a simple way to increase your average ticket and create more personalized care.
Here are three easy ways to manage add-ons in your pet-care business and make the most of every booking:
1. Customize Add-Ons by Service Type
Not every add-on belongs on every booking. The key is to tailor your extras to match the service. For example, you might offer spa upgrades only for grooming or enrichment activities just for daycare. Pricing can be adjusted based on time or effort, and you can even make certain add-ons required during busy seasons.
This kind of customization ensures that pet parents are only offered the extras that truly fit their pet’s reservation. It keeps things clean and intuitive—for both your team and your clients—and ensures you're not overloading your offerings with unnecessary options.
2. Automate the Basics
When your facility gets busy, automation can be a lifesaver. Consider automatically applying add-ons like late checkout fees or holiday surcharges, especially for services with consistent extras. This saves time and keeps your invoices consistent.
At the same time, it’s important to give your team the flexibility to add extras on the fly. Maybe a client asks for a birthday photo session during drop-off, or a staff member notices an opportunity to recommend a retail item or grooming upgrade. Having the option to apply add-ons during the booking or check-in process manually keeps your service adaptable and personal.
The best systems strike a balance—automating what’s repeatable while allowing real-time client care.
3. Use Your Data to Improve and Grow
Managing add-ons isn't just about offering them—it's about tracking them. Reviewing what’s working (and what’s not) helps you fine-tune your services and find new opportunities to grow.
Maybe certain add-ons consistently sell well during holidays, or you notice a spike in bath requests during certain months. On the flip side, offerings may be rarely selected, even though they take time to prepare. By reviewing your performance data, you can make smart decisions around pricing, promotion, and even staff training.
These insights might inspire some of your most profitable ideas, like bundling popular add-ons together or launching a new limited-time offering based on seasonal trends.
Why Add-Ons in Pet Businesses Matter
Add-ons are more than just a line item on a receipt. They’re an opportunity to build trust with pet parents, create a memorable experience, and increase your average ticket without extra effort.
When your team knows what’s available, how to apply it, and when to suggest it, you’re not just managing add-ons—you’re growing your business.
It’s all about offering more value more efficiently. And when done right, everyone benefits: your team, clients, and bottom line.
Revelation Pets was built to help you do exactly that. With our kennel management software, you can automate bookings, simplify admin work, and stay on top of the details that make or break a pet-care business.
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