Bohemia Boarding for Cats and Dogs is no stranger to the pet-care industry. They are part of the largest animal welfare charity in the UK – the RSPCA, which has been caring for animals for almost 200 years. The Isle of Wight branch was established in the 1950s. Since its inception, they have nurtured thousands of animals on the Island.
Bohemia Boarding offers expert care and a home away from home. The facility has a unique business model that supports the rehabilitation and rescue of dogs and cats. All profits from boarding fees contribute directly to the Animal Center (RSPCA).
William Harding, a long-time staff member at the facility, is thrilled with how Revelation Pets has helped grow the business. His favorite aspect of the software is seeing customer satisfaction and positive interactions with guests. When asked why they started using Revelation Pets, William states, "Easy to use and well equipped to deal with our customer needs." The software prioritizes customer needs by offering comprehensive profiles, streamlined booking processes, customizable service options, effective communication, and integrated payment processing.
Communication is made easy with Revelation Pets. William remarks that his favorite aspect is "The ability to share information with the clients during their loved one's stay with us." Clients can use the software to send messages, inquiries, or special requests directly to the staff, ensuring efficient and timely communication. This feature allows clients to stay informed about their pet's well-being, ask questions, provide specific care instructions, and receive updates, fostering a strong and personalized connection between clients and the pet care facility throughout their pet's stay.
Amongst many great features, William and the team at Bohemia utilize the booking calendar most frequently. The booking calendar simplifies the appointment and reservation management process. It provides a visual overview of availability, supports customization of booking options, allows client self-service, and facilitates efficient communication and organization of bookings.
William states, "Revelation Pets has revolutionized business and has become all-encompassing on the digital side of the company." We are excited to see continued growth and animal welfare at Bohemia Boarding!
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