Located in the scenic landscapes of Cornwall, UK, a story brimming with care, concern, and a strong fondness for dogs has been developing over the last 7 years. Meet Malcolm Franklin, the dedicated owner of Doggiemotel, a haven that has redefined pet boarding in the Launceston and surrounding area. From the very beginning, Malcolm and his wife set out with a clear mission - to provide a loving and caring environment for dogs, ensuring that their stays are akin to a true home-away-from-home.
Malcolm reflects, "Myself & my wife set up Doggiemotel in 2016 to provide a loving & caring environment for your dogs. From the beginning, our aim was always to provide that home-away-from-home environment so that your fur babies are less stressed when you leave them. After all, it's their holiday too." This dedication to providing a comforting atmosphere for dogs while their owners are away truly sets Doggiemotel apart. 
At the core of Doggiemotel's ethos lies a commitment to the safety and security of every pet that walks through its doors. While their approach is fun and easygoing, their unwavering dedication to pet well-being drives every decision they make.
As the years rolled on, Malcolm recognized the need for a more efficient and modern approach to managing their pet-care business. The transition from a paper-based booking system to a digital platform became imperative. Malcolm explains the shift, stating, "We used a paper-based booking system which was difficult to keep track of. We wanted something computer-based that could keep all client records and tell us when vaccinations etc. were due." This search for a streamlined solution led them to Revelation Pets.
Revelation Pets brought a plethora of benefits to Doggiemotel's operations. One standout feature was the comprehensive client record management system. From booking details to vaccination schedules, everything could now be seamlessly accessed and updated, eliminating the pitfalls of the traditional paper-based approach. Malcolm highlights, "It's all in one platform - bookings and invoicing and payments."
Their most utilized feature within Revelation Pets has been the ability to send out terms and conditions electronically and have them signed digitally. This not only simplifies administrative processes but also ensures clarity and compliance. The automated reminder letters have also proven invaluable in keeping both clients and their fur babies on track.
The impact of Revelation Pets on Doggiemotel's day-to-day operations has been profound. Malcolm sums it up, "It's saving us a lot of admin time." This newfound efficiency has allowed them to channel their efforts toward what truly matters - creating a home away from home for their beloved four-legged guests.
In the heartwarming journey of Doggiemotel, Malcolm Franklin's unwavering dedication to dogs and his willingness to embrace technology have merged seamlessly, creating an exceptional haven that pet owners trust and cherish. As they continue to evolve and cater to the needs of dogs and their owners, Doggiemotel stands as a testament to the positive impact that innovation can have in the world of pet care.
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